FREQUENTLY ASKED QUESTIONS
ABOUT MY SERVICES
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How is your colour analysis different from seasonal colour analysis?
Instead of just putting you in a seasonal box (Spring, Summer, Autumn, Winter), I also analyse your natural colour harmony using colour theory and psychology. You'll understand why certain colours work for you and how to bend the rules intentionally, rather than following restrictive categories.
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What’s the difference between UNCOVER and UNVEIL’s colour analysis?
UNCOVER is a dedicated 90-minute colour analysis session focused entirely on understanding your colour harmony. UNVEIL includes colour analysis as part of a comprehensive 4-session transformation that also covers facial architecture, body proportions, and personal aesthetic. If colour is your primary focus, start with UNCOVER. If you want complete style clarity, choose UNVEIL.
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Do I need to do UNLOCK before UNVEIL?
No, they're independent services. UNLOCK focuses on internal image work (values, body image, identity), while UNVEIL focuses on external analysis (colour, face, body). Many clients do UNLOCK first for foundation, but it's not required.
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Can I do UNCOVER and UNVEIL together?
UNVEIL already includes comprehensive colour analysis, so you don’t need to book UNCOVER separately. However, some clients prefer to start with UNCOVER to experience working together before committing to the full UNVEIL investment. Either approach works.
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What happens between UNLOCK sessions?
Between each of the five sessions, you’ll complete reflection exercises and style exploration work (typically 30-60 minutes). These exercises deepen your understanding and ensure you get maximum value from our time together. All materials are provided.
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What's your approach to body image and style?
I focus on body appreciation rather than "fixing flaws." We'll work with your distinctive features instead of hiding them, understanding proportions without judgement.
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Who is your ideal client?
People who feel disconnected from mainstream style advice, are tired of generic formulas, want to understand the "why" behind style choices, and are looking for an approach that considers their whole self (values, lifestyle, personality), not just body measurements.
BOOKING AND LOGISTICS
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Can you work with clients anywhere in the world?
Yes, all sessions are conducted via video call (Google Meet) and can be scheduled to fit any timezone.
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How do I book a session?
Click the “Add to Cart” button on any service page. You’ll be directed to payment, and after completing checkout, you’ll receive an email to help you schedule your session at a time that works for your timezone.
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What video platform do you use?
All sessions are conducted via Google Meet. You’ll receive a meeting link via email before your scheduled session. No special software required, just a reliable internet connection and a device with a camera.
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How long does it take to receive my colour palette/style report?
For UNCOVER, you’ll receive your digital colour palette within 3-5 business days after our session. For UNVEIL, your comprehensive style report is delivered within 7-10 business days after completing all four sessions.
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Can I book services as a gift for someone else?
Yes! Email me and I’ll create a gift certificate with instructions for the recipient to schedule their session.
PRICING AND POLICIES
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Do you offer payment plans?
Currently, all services are paid in full at booking. However, if you’re interested in UNVEIL (€997) and would benefit from a payment plan, email me, and we can discuss options.
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What is your cancellation policy?
I require at least 72 hours’ notice for cancellations with full refund. With 24-38 hours' notice, you can reschedule once at no charge, but there’s no refund. Less than 48 hours' notice, the session fee is forfeited.
For multi-session packages (UNLOCK, UNVEIL), there are no refunds once the first session is completed. Remaining sessions can be scheduled within 60 days.
If you have a genuine emergency, please contact me as soon as possible. -
What if I’m not satisfied with the service?
My goal is for you to feel the service was valuable and aligned with what you expected. If you have concerns after your first session, please let me know immediately so we can address them. While I don’t offer refunds once services are delivered, I’m committed to ensuring you feel supported throughout the process.
FOR YOU
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Do you work with men/non-binary people?
Yes! My services are for anyone who wants to develop an authentic personal style. Style has no gender, and my approach adapts to each person’s unique identity and expression.
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I have no fashion background. Will I understand the concepts?
Absolutely. I explain everything in accessible language without industry jargon. You don’t need any fashion knowledge, just openness to exploring your personal style. Many of my clients had zero fashion background when they started.
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What if I live in a place with limited shopping options?
My approach focuses on understanding principles and developing your eye, rather than on specific brands or stores. You can apply what you learn to any shopping context, whether it’s local boutiques, online shopping, charity shops, or what you already own. The principles work anywhere.
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How is this different from watching YouTube/Instagram/TikTok style videos or reading fashion blogs?
Generic content offers broad advice that might not apply to your specific features, lifestyle, or values. My services are completely personalised to you: your unique colouring, silhouette, facial features, personality and goals. You’ll understand the “why” behind style choices, not just follow trends or one-size-fits-all rules.
STILL HAVE QUESTIONS?
If you don’t see your question answered here, email me and I’ll get back to you as soon as possible.